FAQ

Frequently Asked Questions

You can follow our simple step-by-step process on the homepage.
We offer refills for Argon, CO2, Argon/CO2 mixtures, and more.
Typically, the process takes 14-21 business days.
Yes, we provide a prepaid return label for easy shipping.
Yes, we offer discounts for orders of 3 or more cylinders.
We refill gas cylinders with capacities of 8L and 10L.
Unfortunately, due to high logistical costs (the cylinder alone weighs over 35 kg), refilling a cylinder of this capacity is not cost-effective.
In our store's form, the price is displayed as 0 EUR because payment is only processed after we receive your empty cylinder at our warehouse.
You can check the estimated cost using the calculator available in the top menu of this website.
Before packing the cylinder, make sure to release all gas. Then, screw on the protective cap (please do not overtighten it).
Shipping labels can only be generated manually. If you place an order outside our working hours, you will receive the label on the next business day.
If 24 hours have passed and you still haven't received the return label, please contact us.